Create fully automated, personalised recall schedules that make sure your patients keep coming back and monitor recall effectiveness.
With PatientComms Recall automation, you can build sophisticated, multi-channel recalls for letters, SMS and Email that are proven to maximise your recall effectiveness, achieving effectiveness rates of over 90%.
Once configured, you can sit back and your recalls will drip-feed out daily to avoid putting pressure on already busy practice phone lines. Your team can focus on patient care rather than wasteful admin.
The recall effectiveness dashboard shows you all the booked, due and overdue recalls along with a live track of which recalls are most effective.
If you’d just like to ‘set and forget’ and concentrate on treating patients, our expert team can configure your recalls and monitor them monthly to make sure your recalls always remain effective.
"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.
We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.
The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.