It’s never been more important to ensure you maintain a strong online reputation.
Automated surveys and artificial intelligence tools provide an ‘all-in-one’ solution for gathering and understanding patient feedback and generating positive online reviews across Google, Facebook, NHS Choices and more.
Real-time alerts let you know when you have received feedback so you can respond quickly and reassure the patient of how much they are valued.
Manage and respond to reviews across Google, Facebook, NHS Choices and other platforms.
With millions of surveys sent to date we have been able to develop a formula for reaching out to patients when it is most convenient for them.
"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.
We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.
The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.
